FXTM Client Assistance Hub
Committed to Guiding You at Every Turn
At FXTM, our priority is optimizing your investment approach. Our expert team is here to answer your questions and resolve any concerns, making your experience seamless and rewarding.
Connect With Support ExpertsMultiple Ways to Reach Us
Live Chat
24/7 assistance available through the FXTM portal, ensuring you're always supported.
Start a Chat Session NowEmail Support
Comprehensive guidance for non-urgent questions. Responses within 24 hours on business days.
Send EmailPhone Support
Customer Assistance for Critical and In-Depth Inquiries. Contact us from Monday to Friday, 9 AM to 6 PM (EST) at FXTM.
Call NowSocial Media
Follow us on Instagram, TikTok, and YouTube for latest updates and consistent support.
Follow UsHelp Center
A broad range of resources, expert tips, and educational content.
Explore our Help Center for assistance.Community Forum
Connect with peers, exchange knowledge, and get your questions answered.
Collaborate with industry colleagues.Contact us anytime you need support.
Live Chat
24/7
We offer rapid response times.
Email Support
Assistance guaranteed with swift replies.
Available Monday to Friday, from 9 AM to 6 PM EST.
Phone Support
Weekdays only
Our support team is here to help you during business hours.
Help Center
Always available
Seek support whenever you require, at your personalized pace
Obtaining assistance is simple and stress-free
1. Log In
Log into your FXTM account by navigating to the FXTM website and entering your credentials.
2. Navigate to the Help Center
Usually located in the footer or main menu, select the "Support" or "Help Center" option.
3. Choose Your Contact Method
Enter your login information along with a detailed explanation of your issue to expedite support.
4. Provide Details
For instant help, provide your account details and specify your query type.
Discover Solutions Independently
Help Center
Peruse in-depth articles and step-by-step guides to discover solutions independently.
Access ResourceCommunity Forums
Join our active community to connect with fellow traders and share valuable insights.
Access ResourceEnhance Your Support Experience for Faster Resolutions.
Provide Your Details: Clearly describe your issue and include relevant data or alerts for quicker help.
Advanced Tech Support: Employ a range of tools and techniques to assist the IT team in resolving your issues on FXTM.
Select the Ideal Contact Method: Use live chat for immediate questions or email for more detailed support.
Discover FXTM: Find instant solutions before reaching out to support.
Prepare your support inquiries with essential details such as account credentials, transaction references, and relevant screenshots to expedite assistance.
Tips for Engaging Customer Support: If you experience delays, consider reaching out again through the same or alternative communication channels to ensure your issue is addressed promptly.